Lovelight Solutions
Effective Date: August 6, 2026
Lovelight Solutions ("Lovelight," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through www.lovelightsolutions.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described below.
1. Information We Collect
Information you provide directly. When you request a complimentary lighting audit, submit a quote request, or otherwise contact us through a form on the Site, we may collect:
Name
Email address
Phone number
Company or property name
Property address
Any project details or messages you include
Information collected automatically. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device type, pages viewed, and how you arrived at the Site (for example, from a Google search or ad). We collect this through cookies and similar tracking technologies, including Google Ads and Google Analytics.
2. How We Use Your Information
We use the information we collect to:
Respond to your lighting audit, quote, or consultation request
Communicate with you about your project, including financing and rebate options
Improve our Site, services, and marketing
Measure the performance of our advertising, including Google Ads campaigns (for example, tracking which form submissions or calls resulted from an ad)
Comply with legal obligations
We do not sell your personal information.
3. How We Share Information
We may share information with:
Service providers who help us operate our business, such as our customer relationship management platform (Smartsheet), scheduling tools, and website hosting provider.
Advertising and analytics partners, such as Google, to measure ad performance and understand Site traffic. These partners may use cookies or similar technologies as described in their own privacy policies (see Google's Privacy Policy at policies.google.com/privacy).
Utility and financing partners, such as PG&E, only where necessary to process rebate applications or on-bill financing you've requested for your project.
Legal or safety purposes, if required by law or to protect the rights, property, or safety of Lovelight, our customers, or others.
We do not share your information with third parties for their own independent marketing purposes without your consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies (including through Google Ads and Google Analytics) to understand how visitors use the Site and to measure the effectiveness of our advertising. You can control or disable cookies through your browser settings. Disabling cookies may affect how the Site functions.
5. Data Retention
We retain the information you submit for as long as needed to respond to your request, service your project, and meet our legal, accounting, or reporting obligations. If you're not moving forward with a project, you may request that we delete your information at any time (see Section 7).
6. Data Security
We take reasonable measures to protect the information you provide from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
You may:
Ask us what personal information we have about you
Ask us to correct or update that information
Ask us to delete your information, subject to any legal or contractual obligations that require us to keep it
Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send
California residents: Depending on your circumstances, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. To exercise these rights, contact us using the information below.
To make a request, contact us at the phone number or address listed in